Endpoint Detection and Response (Workstations)

An optional security add-on that extends protection on managed workstations and servers with behavioural threat detection, giving us the tools to investigate security incidents in detail and contain threats directly at the device, not just detect and alert.

What this service includes

The items below reflect what is covered under this service as part of a managed engagement.

Threats are detected based on behaviour and activity patterns, not just known signatures, catching attacks that traditional security tools miss.
When suspicious activity is detected, we can investigate the full context: what process triggered it, what it accessed, and what it was attempting to do.
A compromised or suspected device can be isolated from the network immediately and remotely, containing the threat without requiring physical access.
A complete timeline of attacker activity is available after an incident: what ran, what changed, what data was accessed, and where the threat originated.
Threats are remediated directly from the management platform, including removing malicious files, reversing changes, and restoring affected processes.
Ransomware-encrypted files on managed workstations can be rolled back to a clean state from snapshots taken before the attack.
Lateral movement attempts (where an attacker tries to spread from one device to others) are detected and flagged for investigation.
Security incidents are documented with full forensic detail so there is a clear record of what happened and what was done in response.

Interested in this service?

We can review your current setup and let you know if this fits your organization.

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What this service includes

The items below reflect what is covered under this service as part of a managed engagement.

Threats are detected based on behaviour and activity patterns, not just known signatures, catching attacks that traditional security tools miss.

When suspicious activity is detected, we can investigate the full context: what process triggered it, what it accessed, and what it was attempting to do.

A compromised or suspected device can be isolated from the network immediately and remotely, containing the threat without requiring physical access.

A complete timeline of attacker activity is available after an incident: what ran, what changed, what data was accessed, and where the threat originated.

Threats are remediated directly from the management platform, including removing malicious files, reversing changes, and restoring affected processes.

Ransomware-encrypted files on managed workstations can be rolled back to a clean state from snapshots taken before the attack.

Lateral movement attempts (where an attacker tries to spread from one device to others) are detected and flagged for investigation.

Security incidents are documented with full forensic detail so there is a clear record of what happened and what was done in response.