Server Management
Your managed servers are monitored, patched, and maintained by us on an ongoing basis, so the systems your organization depends on stay healthy, current, and available without requiring internal IT staff to manage them.
What this service includes
The items below reflect what is covered under this service as part of a managed engagement.
- Servers are monitored around the clock for hardware problems, storage consumption, service failures, and signs of abnormal activity.
- Core services your staff depend on (file access, authentication, databases, and others) are checked regularly to confirm they are running as expected.
- Operating system patches and security updates are applied on a regular schedule, coordinated with your maintenance windows to minimize disruption.
- Firmware updates for server hardware are applied in line with manufacturer recommendations.
- Security software on each server is verified to be installed, running, and current at all times.
- Backup jobs running on your servers are monitored, and we receive alerts if a backup fails, is skipped, or runs outside expected parameters.
- We receive alerts when server resources (storage, memory, or processing) approach concerning levels, so capacity problems are addressed before they cause outages.
- Each server's role, configuration, dependencies, and management access are documented and maintained so we have full context when something needs attention.
- Servers approaching end of warranty or end of supported life are flagged so replacement planning can be done proactively.
Interested in this service?
We can review your current setup and let you know if this fits your organization.
Get in touch